Cancellation & No Show Policy
EFFECTIVE MONDAY, JANUARY 30, 2023
Due to an increase in clients and lack of appointment availability, we have decided to implement and enforce a new appointment cancellation and no show policy.
We now require 24 hour notice for cancellation of a scheduled routine or sick pet appointment, and 48 hour notice for cancellation of a scheduled surgery or dental appointment
Fees for short notice cancellations:
Routine appointments: $28
Sick pet appointments: $50
Surgery or dental: $75
Fees for no call, no show appointments:
Routine appointments: $30
Sick pet appointments: $75
Surgery or dental: $100
Non-refundable deposit required after missed appointments to reschedule:
Routine appointment: $50
Sick pet appointment: $75
Surgery or dental: $150
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